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Christian Broadcasting Council is committed to protecting your privacy. This policy sets out how we collect personal data, how we use it and how we store it. It applies to all our services.

 

Should we ask you to provide certain information by which you can be identified, you can be assured that it will be used with the greatest care and in accordance with this privacy statement.

 

If you have any questions about your personal information or this policy please contact us by email, telephone or post:

 

Christian Broadcasting Council

C/O Cornerstone House,

28 Old Park Road,

Peverell,

Plymouth,

PL3 4PY

 

Tel: +44(0)1752 225623

Email: sarah@cornerstonevision.com

 

1. Introduction

1.1 In this policy, "we", "us" and "our" refer to Christian Broadcasting Council, 28 Old Park Road, Plymouth PL3 4PY

1.2 We are committed to safeguarding the privacy of our website visitors and service users.

1.3 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.5 Parts of our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications from us or from specified third parties, and limit the publication of your information.

2. How we use your personal data

2.1 In this Section we have set out:

• the general categories of personal data that we may process;

• the purposes for which we may process personal data; and

• the legal bases of the processing.

2.2 We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your website use. The source of the usage data is our website analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services, and to enable our live chat functionality. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services, communicating with you on our website, and carrying out our business; and/or the carrying out of a contract, or taking steps towards entering into a contract with you; and/or consent.

2.3 When you enter a contract with us or indicate an interest in taking steps towards entering into a contract with us, we may process your account data ("account data"). The account data may include your name and email address(es), phone number(s), communication history, competition entries, bookings and transaction, any any other data that may be necessary to carry out a contract or to take steps towards entering into a contract with you. The account data may be processed for the purposes of communicating with you, operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; and/or our legitimate interests, namely carrying out our business; and/or consent. Some account data may also be necessary for performing financial transactions between us and you, and the legal basis for processing data relating to such transactions may include compliance with legal obligations to which we are subject.

2.4 We may process information that you post for publication on our website, in our publications or through our services ("publication data"). Publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent; and/or our legitimate interests, namely the administration of our website and running our business; and/or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; and/or the performance of a task carried out in the public interest, namely journalism.

2.5 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is taking steps, at your request, to enter into a contract with you, and/or consent.

2.6 We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your company name, your job title or role, your contact details, and information contained in communications between us and you or the organisation you work for. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent, and/or our legitimate interests, namely the proper management of our customer relationships, and/or carrying out a contract.

2.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us ("transaction data"). The transaction data may include your contact details, your banking details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract, and/or our legitimate interests, namely the proper administration of our business, and/or compliance with a legal obligation to which we are subject, namely the requirement to maintain proper financial records.

2.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters and/or marketing correspondence ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters and/or correspondence. The legal basis for this processing is consent, and/or the performance of a contract between you and us, and/or taking steps, at your request, to enter into such a contract, and/or legitimate interests, namely the need to keep our customers and potential customers informed regarding our goods and services.

2.9 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others, and/or compliance with a legal obligation to which we are subject.

2.10 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks, and/or compliance with a legal obligation to which we are subject.

2.11 In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.12 Please do not supply any other person's personal data to us, unless we request you to do so, and explain the legal reasons for requesting such data.

3. Providing your personal data to others

3.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-ofcourt procedure.

3.2 Financial transactions relating to our products and services are or may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

3.3 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on the relevant consent form on our website or in our publications, for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.

3.4 In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. International transfers of your personal data

4.1 In this Section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

4.2 Our mass mailing provider, MailChimp, is situated in the United States. The European Commission has made an "adequacy decision" with respect to the data protection laws of United States under The Privacy Shield framework. Transfers of data to MailChimp will be protected by appropriate safeguards adopted or approved by the European Commission under the Privacy Shield, a copy of which can be obtained from https://www.privacyshield.gov

4.3 You acknowledge that personal data that you submit for publication through our website or services (“publication data” as defined in section 2.4) may be available, via the internet, around the world. We cannot prevent the use or misuse of such personal data by others.

5. Retaining, correcting and deleting personal data

5.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention, accuracy and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 We will retain your personal data as follows: - Transaction data will be retained for a minimum period of 7 years following the completion of the transaction, in order to comply with our legal obligations regarding financial records. - Publication data will be retained for an undetermined period for archiving purposes in the public interest. - In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on your ongoing relationship with us, on the need for compliance with a legal obligation to which we are subject, for archiving purposes, or in order to protect your vital interests or the vital interests of another natural person.

5.4 We will correct errors of fact in our data, as necessary, at your request or as a result of us being made aware by any other means, of an inaccuracy in our data.

6. Your rights

6.1 In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

6.2 Your principal rights under data protection law are: - the right to access; - the right to rectification; - the right to erasure; - the right to restrict processing; - the right to object to processing; - the right to data portability; - the right to complain to a supervisory authority; and - the right to withdraw consent.

6.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

6.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

6.5 In some circumstances you have the right to the erasure of your personal data without excessive delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; for carrying out of a contract; or for the establishment, exercise or defence of legal claims.

6.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances include: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it with or without your consent: for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; for compliance with legal obligations to which we are subject; or for reasons of public interest.

6.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

6.8 You have the right to object to our processing of your personal data for direct marketing purposes, including profiling for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.

6.9 To the extent that the legal basis for our processing of your personal data is consent; or the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

6.10 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

6.11 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

6.12 You may exercise any of your rights in relation to your personal data by written notice to us, or verbally in person or over a phone call. We may take steps to verify your identity, and we may require additional information or documentation in order to verify your identity, before acting on your requests or instructions.

7. About cookies

7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

7.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

7.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

8. Cookies that we use

8.1 We use cookies for the following purposes: (a) authentication – we use cookies to identify you when you visit our website and as you navigate our website; (b) communication – we use cookies to identify you when you use our live chat feature on our website; (c) analysis – we use cookies to help us to analyse the use and performance of our website;

9. Cookies used by our service providers

9.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

9.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/

9.3 We use tawk.to to provide the online chat functionality, and to analyse the use of the online chat, on our website. Tawk.to uses cookies to provide these services. Tawk.to privacy policy is available at: https://www.tawk.to/privacy-policy/

10. Managing cookies

10.1 Most browsers allow you to refuse to accept cookies, to manage cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Information about how to do so can be found in the help files of your browser, or on the website of the browser provider.

10.2 If you block cookies, you will not be able to use all the features on our website.

11. Our details

11.1 This website is owned and operated by Cornerstone Vision.

11.2 We are a limited company registered in England and Wales under registration number 05563986, and our registered office is at 28 Old Park Road, Plymouth, PL3 4PY.

11.3 Our principal place of business is at 28 Old Park Road, Plymouth PL3 4PY.

11.4 You can contact us: – by post, to the postal address given above; – using our website live chat or contact form; – by telephone, on the number displayed on our website.

 

Changes to This Privacy Policy

 

Christian Broadcasting Council may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If there are any significant changes to this policy we may contact you by email or post to let you know, and may place a notice on our website.

 

This policy was last updated on the 5 October 2018.